Recognition & Community Awards

Derbyshire Trusted Befriending Network Quality Standard 2018






In June 2018 Careline was awarded the Derbyshire Trusted Befriending Network’s Quality Standard, enabling those using our befriending services to feel  confident that they are safe and that the charity is well-run.

To reach this standard Careline had to  provide robust evidence that  our befriending services are managed effectively, that we have policies and practices in place which ensure the safety and well-being of both volunteers and members, and that we are continuously reflecting on and improving the way that we operate.


Provincial Grand Lodge of Derbyshire Freemasons Community Award 2017

In July 2017 Careline was  presented with a  Provincial Grand Lodge of Derbyshire Freemasons Community Award, at a special event at Pride Park Stadium to celebrate the Tercentenary of English Freemasonry. This award recognises the good work that Careline  does for local people and the impact  that this work has on the community.

Mentoring and Befriending Foundation Approved Provider Status

In 2014 Careline was awarded Approved Provider Status by the Mentoring and Befriending Foundation. This is a national quality accreditation developed specifically for mentoring and befriending organisations and which recognises our commitment to providing a service of a consistently high standard.


Derbyshire County Council’s Excellence in the Community

In 2009 we were given a Derbyshire’s Excellence in the Community Award

This award honours individuals, groups, businesses, voluntary groups and charities that are making a difference to the lives of others within the county of Derbyshire.

Achievements are recognised within six categories: fundraising for good causes; volunteering in the community; protecting Derbyshire’s environment; helping make Derbyshire a safer place to live, work and visit; improving life by helping create closer, caring and active communities; and promoting Derbyshire through sporting, musical, academic or artistic success.

The Queen’s Award for Voluntary Services

Derbyshire Dales Careline was the proud recipient of the Queen’s Award for Voluntary Services in 2004. One of only 2 groups from Derbyshire to do so.

The Queen’s Award for Voluntary Service is an annual award made to recognise and reward excellence in voluntary activities carried out by groups in the community.

The award was announced in 2002 as part of celebrations for The Queen’s Golden Jubilee, and was first known as The Queen’s Golden Jubilee Award.

It is given for outstanding achievement by groups of volunteers who regularly devote their time to helping others in the community, improving the quality of life and opportunity for others and providing an outstanding service.

Groups must be nominated: for example, by beneficiaries of their work, members of the public, representatives of public bodies, or other voluntary groups. Nominations are assessed by a regional committee before being passed to a national committee for final selection and recommendation to The Queen.

Details of winners are announced annually on 2 June (the anniversary of The Queen’s Coronation).

Winning groups receive a certificate signed by The Queen and a commemorative piece of crystal for display at the group’s main place of operation. The Awards are presented on behalf of The Queen by the local Lord-Lieutenant or Lieutenant-Governor.

South Derbyshire Health Authority Award

In March 2002 we received the top award of the South Derbyshire Health Authority for ”making a difference to the health and well-being of its service-users”.

Mayor of Ashbourne’s Awards

In 2000 Careline received the Mayor of Ashbourne’s Award for ‘Services to the Community’.

Government White Paper

In November 2000 Careline was mentioned in a Government White Paper on Rural Issues as an “example of a rural success”.